If you order two products from the MW collection, we are offering the delivery
MOJOW AND CONFIDENTIALITY
SECURE DATA PROCESSING
When we receive your data or transfer it to our website, we always use encryption technologies that are recognized as standard and secure within the IT industry.
When we receive or transfer certain critical data, e.g. financial information, we use a secure server and connection.
DATA RELATED TO YOUR ORDER
For your order we need your name, e-mail address, address(es), payment details and sometimes also your telephone number. This information enables us to deliver your order and to keep you informed of its progress. We also pass on your data to third parties if this is necessary for an order, e.g. delivery service providers. The legal basis for the processing of your data is the fulfilment of our contractual agreements. Without this data, we are not able to execute your order.
We always process your payment data in a secure payment environment. When you pay with iDeal, we store this data so that we can link the payment to your order. And we use a bank account number to be able to refund you in case of a possible return.
Paying with a credit card? In this case, your credit card details are sent directly to Adyen from our secure environment. Adyen takes care of processing credit card payments for us. Your credit card details are not disclosed to us, Adyen simply tells us whether your payment has been made successfully, or not.
When you pay with PayPal, we have access to your account name, e-mail address and delivery address, which you may use with PayPal. We need this data to execute your order.
We only pass on your data to third parties when this is necessary for the provision of our services. The third parties we use are partners providing delivery services, payment services and IT services. We use media and advertising agencies as well as survey agencies in order to display targeted advertisements and to survey the level of satisfaction of those who purchase our products. Third parties who have access to your data are only allowed to use it to perform a service on our behalf. They are never allowed to use it for any other purpose. We enter into agreements with these third parties as part of subcontracting agreements.
You can subscribe to the newsletter on http://www.mojow-mobiliers.com and via other communication means. Once your order has been completed, you can subscribe to our newsletter. We use this data with your consent. If you subscribe to the newsletter, we will occasionally send you e-mails about our products or promotional activities.
If you have already placed an order with us, we may send you e-mails about similar products. We use this data according to a legitimate interest.
As we undertake never to sell this information to third parties, you will not be contacted by them. However, third parties may take care of the mailing on our behalf. We agree with these third parties that they have the obligation to process your data properly and safely. You can unsubscribe from our newsletter or ask us to delete your data at any time. To do so, please click on the link in one of the newsletters you receive.
We set a cookie on your PC (when you allow it) in order to recognize you on your next visit. This way we can save your shopping basket. Read more about all cookies.
You can contact us by phone, email, via social networks or even by regular mail. We store this data because it allows us to better answer your question or solve your issue. The fulfilment of the contract (your right to a guarantee) is the basis of the processing we carry out using your data. We may also use the contact moments to teach the customer service department how best to deal with our customers. Our legitimate interest is the basis for the processing of this data. Moreover, this processing does not include the recording of telephone conversations.
We are keen to offer you quality services and are curious to know what you think of our online shop and our products. This is why we sometimes contact you as part of a customer satisfaction survey. In addition, we may contact you to find out how a claim was handled and what you think of our newsletter. We therefore collect data on customer behavior. The processing of this data is based on a legitimate interest. This enables us to analyze your browsing behavior and to offer you content tailored to your needs. To do this, we record unique visits and all activities that have taken place in this context, such as viewing certain pages, zooming in on something in particular or clicking on links. Obviously, we will always treat your data in the correct manner. Sometimes a third party may carry out these checks on our behalf. In this case, this third party is also obliged to observe the rules of confidentiality.
When you visit our online shop, like us on Facebook or Instagram or place an order with us, we save your preferences. To do so, we use what is called a Pixel. We use your data to enhance our website and social network channels. And to display useful advertisements. You can find more information about this at Cookies .
HOW LONG DO WE STORE YOUR DATA?
We use and store your data for no longer than necessary. At the end of this period, we will delete all data we hold about you. Or this data is made completely anonymous (so that the only thing we still know is, for example, the value of your order).
We have internally set the length of time for which we keep data about you. Here is an overview of this :
Invoice, payment and order data: we keep this data for 7 years. This retention period is imposed by the tax authorities.
Requests for after-sales service: we keep the message and contact details for 5 years.
When you subscribe to the newsletter or agree to receive it, we maintain this consent for 5 years. If you unsubscribe to our newsletter, we will delete your data.
MOJOW – Domaine de la Choisille / Route de Rouziers 37390 Chanceaux-sur-Choisille
RCS Paris 401 816 210.